Woodley Privacy
This Privacy Policy explains how Woodley (we, our and us) collects, uses and protects personal information you provide when using our website, booking a service or contacting us. It describes the categories of data we process, the purposes for processing that data, the parties who may receive it and the rights you have in relation to your personal information.
1. Information Woodley Collects
Woodley collects and processes various categories of personal data, including:
2. How Woodley Uses Your Information
Woodley uses your personal information for the following purposes:
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Woodley Services (Contract Performance):
- Processing and administering your Woodley vehicle rental bookings and agreements. Verifying your identity and confirming you meet Woodley rental requirements. Coordinating vehicle collection and return arrangements. Processing payments and handling deposits and rental charges.
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Woodley Customer Communication (Legitimate Interest/Contract Performance):
- Sending Woodley booking confirmations, updates, and important rental information. Handling your inquiries and offering customer support. Notifying you of changes to Woodley services or policies.
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Woodley Marketing (Consent/Legitimate Interest):
- Sending promotional offers, newsletters, and service updates with your consent or when Woodley has a legitimate interest. You can opt out at any time.
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Woodley Service Improvement (Legitimate Interest):
- Analyzing Woodley’s website usage to improve user experience and functionality. Conducting research to refine Woodley’s vehicle fleet and services.
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Legal Compliance (Woodley Obligations):
- Meeting Woodley's legal, regulatory, and tax obligations. Preventing fraud and maintaining platform security. Resolving disputes and enforcing Woodley's terms and conditions.
3. Information Woodley
Woodley may share your personal information with:
- Woodley Providers: Third-party companies that help Woodley deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.
Woodley does not sell your personal information to third parties for marketing purposes.
4. Woodley Security
Woodley applies appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage method is completely secure.
5. Data Retention (Woodley)
Woodley retains your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary by the type of information and the processing context.
6. Your Rights at Woodley
Under UK data protection law, you have the following rights in relation to Woodley:
- Woodley Access Rights: Request a copy of the personal information Woodley holds about you.
To exercise these rights, please contact Woodley using the details below.
7. Cookies and Tracking on Woodley
Woodley’s website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
8. Woodley Updates
Woodley may update this Privacy Policy from time to time to reflect changes in our practices or in legal requirements. Such updates will be posted on this page and will show a revised Last Updated date. Please review this policy regularly.
9. Contact Woodley
For questions about this Privacy Policy or Woodley’s data handling, please contact us:
Woodley Vehicle Hire Services
Station Road, Woodley RG5 4AG, United Kingdom
Woodley Telephone::
017 5341 5031
Woodley Email::
Woodley’s Preferred Choice for Car Hire